Privacy Policy
Last Updated: February 2026
At PanchayatSetu, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, and password when you create an account
- Generated Bill Data: Information you input when creating bills and documents
- Usage Analytics: Information about how you interact with our platform (pages visited, features used)
- Payment Information: Billing details for premium subscriptions (processed securely by third-party payment providers)
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your transactions and send related information
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
Data Storage & Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption: All connections use HTTPS encryption
- Secure Storage: Data is stored in secure, industry-standard databases
- Access Controls: Limited access to personal information on a need-to-know basis
- Regular Backups: Automatic backups to prevent data loss
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Request your data in a portable format
- Opt-Out: Unsubscribe from marketing communications
To exercise these rights, please contact us at support@panchayatsetu.in
6. Cookies and Tracking
We use cookies to maintain your session and improve your experience. You can control cookies through your browser settings. We do not use "tracking cookies" to monitor your behavior across other websites.
Third-Party Services
We use trusted third-party services to operate our platform, including hosting, database, and payment processing. These providers are contractually obligated to protect your data and use it only for the services they provide to us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact for Privacy Concerns
If you have questions or concerns about this Privacy Policy, please contact us at support@panchayatsetu.in